There is a one year repair or exchange warranty on my products, which covers craftsmanship faults only, not wear and tear from regular use or loss of an item. In order to consider a warranty claim, I will need to see the piece in person so I can verify the claim, as well as receiving proof of purchase.
Also note, it is the customers' responsibility to accurately confirm their ring size. If an error is made, and your piece needs re-sizing, then there will be a fee of £150 VAT to size down. This is due to the fact that any coatings will be burnt off in the re-sizing process and will need to be re-engraved and plated. If your ring needs to be sized up, I can re-size your piece free of charge within one year of purchase. A small fee will be charged for any re-sizing outside of this time.